Watchmaking After Sales Services

Our experience and knowledge of the watch industry led us to develop a solution specifically fitted to the needs of watchmaking afer sales services, allowing to not only easily create technical manuals, but also to publish content on the Internet with different access rights according to each service center. The consultation in web mode allows many advantages, such as:

• A multi-criteria search engine, allowing to quickly find the information
• The ability to zoom on pictures
• The integration of dynamic content: video, 3D elements that can rotate (generated using 3DVIA Composer, for example)

Our solution can be linked to an ERP (ProConcept, SAP) to automatically retrieve the characteristics of watches, or the tools available.

This brings many advantages:

• The information is always up to date, ensuring that your network will always find valid information
• Very easy translation management through a module designed to easily export the texts requiring a translation and then re-import them automatically when translated.
• Time savings for the creation of documents and procedures
• Consistency of design and compliance of corporate identity are guaranteed for documents
• Ability to work collaboratively, with several people editing the same document simultaneously
• PDF generation in high resolution
• Securing information through daily data backups
• Conservation of histories and revision management
• Implementation of validation workflows